The Indiana Department of Correction provides notifications when offenders are released or transferred to victims and other people who register such as judges and prosecutors.
The Indiana Department of Correction called for a modern alert system to display accurate, more personalized alerts that would keep registrants informed of the Department's decisions.
InfoStrat implemented the SAVIN solution based on Microsoft Dynamics 365 (CRM) in conjunction with an integrated website for alert registration. Indiana SAVIN uses cloud-based call center services, email notification, text message, text to speech and robo-calling.
Savings of $2.4 million over four years
Personalized notifications with 24/7 live operators and advanced notification options
Greater flexibility with latest technology
Faster response time for updates