News & Announcements


May 10, 2015

Apr 28, 2020

InfoStrat Joins Serenic Software

We are pleased to announce that InfoStrat was acquired by Serenic Software, through its parent, Sylogist Ltd. We are excited to join forces with Serenic, an organization who offers complementary solutions for key markets including public sector, nonprofit and NGO. This is a significant investment and another example of Serenic’s dedication to serve and grow its key markets. 

What does this mean for our valued customers?

You will continue to see the same high level of customer care and engagement. Benefits of the acquisition mean we will meld our talented team and leverage our combined industry experience to enable us to continue to provide robust, functionally rich products.  Another benefit is our teams have grown including product development/technology and customer care, which includes client services, training and support. 

Mar 23, 2020

InfoStrat Consultant Named Microsoft FastTrack Solution Architect

Microsoft's Dynamics 365 product engineering team recognizes practicing solution architects for consistently exhibiting deep architecture expertise and creating high quality solutions for customers during Dynamics 365 FastTrack governed engagements.

Sep 30, 2019

SAVIN for Texas Dept of Criminal Justice

InfoStrat implemented our SAVIN Victim Services solution for the Texas Department of Criminal Justice - Victim Services Division.  The new Integrated Victim Services System (IVSS) provides 24 hour access to offender information for crime victims, victim advocates, and criminal justice professionals. 

Jun 04, 2019

In a continuing commitment  to remain on the forefront of development technologies, our consultants have earned InfoStrat a gold competency in Microsoft DevOps.  Microsoft DevOps allows IT teams to build, manage and release software development projects more efficiently through improved collaboration, accelerated deployment cycles. and agile project management.  

Nov 01, 2018

Read our latest blog posts on Technology, Microsoft Dynamics 365 and Azure topics as experienced by InfoStrat consultants. Written for developers, by developers.

May 01, 2018

InfoStrat has once again renewed its membership in the Microsoft Partner Network as a Gold Partner, the highest level of the partner program, with a Gold competency in Cloud Customer Relationship Management and Silver competencies in Collaboration and Content (SharePoint), Application Development, Data Analytics, and Data Platform.  Competencies demonstrate best-in-class capability within a specific Microsoft solution area.  InfoStrat has been a Microsoft partner for 20 years.


The Gold Partner qualification denotes InfoStrat's commitment to the highest quality technical work available.

Feb 08, 2018

CaféX Live Assist brings omni-channel engagement to Microsoft Dynamics 365, empowering organizations to resolve customer issues faster, improve productivity and drive online sales. 

Dec 18, 2017

ProShop is a professional services offering to help you accomplish your information technology goals without hiring a fulltime overhead employee.

For a predictable monthly subscription, you’ll get personalized support. Your costs are fixed, so you can budget without surprises. You’ll have a dedicated consultant who will help you approach issues, upgrades, customizations, training, and goals. Whenever you need help, you know exactly how to get it—your consultant, backed by our team of experts. This isn’t an extra cost—it’s part of your low monthly investment. This offering provides the expertise which saves you resources in HR, payroll, training, and turnover.

Oct 30, 2017

We have successfully renewed our  Information Technology Services Schedule.  Our contract extends through 01/26/2023.

Sep 14, 2017

In response to customer requests, InfoStrat offers integration with GovWin IQ in its Dynamics 365 for Government Contractors solution.

Deltek GovWin is the leading source of information on federal contracting opportunities. Many of InfoStrat’s clients use GovWin IQ to research bid opportunities.

The InfoStrat integration allows you to create opportunities as well as associated records such as customers and contacts from either a single GovWin opportunity or a batch of opportunities which you have selected.

Jun 01, 2017

InfoStrat Joins Forces with Microsoft CityNext to Bring Innovation to Cities across the Globe

Global public sector initiative and InfoStrat enable cities to harness a new era of innovation through a people-first approach.

InfoStrat announces its participation in Microsoft CityNext, a global initiative empowering cities, businesses and citizens to re-imagine their futures and cultivate vibrant communities. Through the Microsoft CityNext initiative, Microsoft and InfoStrat will help leaders to do “new with less,” by combining the power of technology with innovative ideas to connect  governments, businesses and citizens with city services that increase efficiencies, reduce costs, foster a more sustainable environment and cultivate communities where people thrive. Read more.

Jan 31, 2017

Happy Birthday InfoStrat!

Our company celebrates 30 years of business this month.

Nov 17, 2016

Jim Townsend receives Methodist University Silver Spoon award

The Silver Spoon Award is given to a person who, though not born with the proverbial spoon in his/her mouth, has originated and built a successful business recognized for its uniqueness in planning, production, or some other aspect of its operation. The business can be located anywhere in the United States.

Aug 16, 2016

SAVIN Alert: South Dakota Goes Statewide

In July 2016, South Dakota rolled out a fully statewide SAVIN notification system using the solution from InfoStrat.  


The SAVIN solution provides victims with timely and accurate notifications of changes to offender custody and case status. Built on Microsoft Dynamics CRM, it leverages the best of breed technology which is regularly upgraded by Microsoft. It provides a wide range of tools for administrators including ad hoc reporting and query development, workflow management, internal alerting, integration with Microsoft Office, role-based security, and many other standard features.  read more

Feb 15, 2016

Microsoft Gold Partner Renewed for 2016

InfoStrat has renewed its membership in the Microsoft Partner Network and maintained its status as a Gold Partner, the highest level of the partner program, with a Gold competency in Microsoft Dynamics CRM. and a silver competency in Collaboration and Content (SharePoint).  Gold competencies demonstrate best-in-class capability within a specific Microsoft solution area.  InfoStrat has been a Microsoft partner for 20 years.


The Gold Partner qualification denotes InfoStrat's commitment to the highest quality technical work available.

Feb 12, 2016

We've moved!

After almost 25 years at Van Ness Center, we have relocated to a new office suite near Friendship Heights in DC.  We are thrilled to be situated in a vibrant new area!


Visit our new office at:

5101 Wisconsin Ave NW

Suite 420

Washington, DC 20016

Dec 31, 2015

New White Paper// Implementing Microsoft Parature ​​

InfoStrat released a white paper on implementing Parature for customer and employee self-service, knowledgebase management, and social engagement. Learn more.

Aug 31, 2015

Dun & Bradstreet Partner

InfoStrat has been named an D&B Alliance Network partner, and will resell the most trusted business data in the world, offering customers a new Data-as-a-Service.  D&B360 is a perfect complement to Dynamics CRM, allowing users to stream current data from D&B directly into CRM, as well as research target markets and industries, create marketing lists and updating records in CRM with ease. 

Jun 25, 2015

District of Columbia Supply Schedule

InfoStrat has been awarded a District of Columbia Supply Schedule (DCSS) contract for Mission Oriented Business Integrated Services (MOBIS).  The Office of Contracting & Procurement (OCP), under the direction of the Chief Procurement Officer, was established by DC law in 1997 to provide contracting services for selected agencies and offices in the District of Columbia. The program is similar to the General Services Administration (GSA) multiple award program. Only Certified Business Enterprises (CBEs) are eligible to apply for the DCSS.

May 10, 2015

ClickDimensions Partner

InfoStrat is pleased to announce our partnership with ClickDimensions, the highest-rated marketing solution on Microsoft’s Dynamics Marketplace. Providing email marketing, web intelligence, lead scoring, nurture marketing, social discovery, form capture, surveys and more, ClickDimensions allows organizations to discover who is interested in their products, quantify their level of interest and take the appropriate actions.  Learn more

Apr 15, 2015

New White Paper// SharePoint and Dynamics CRM

InfoStrat released a new version of its white paper on getting the most from SharePoint and Dynamics. This white paper identifies the architectural differences between the products and the scenarios that are the best fit for each.  It discusses how you can use both together to create solutions which meet your requirements better than either product on its own.

Mar 10, 2015

New White Paper// Moving Your U.S. Government Agency to the Microsoft Cloud ​​

Microsoft offers government versions of its cloud services, including Office 365, Azure, and Dynamics CRM Online which are hosted in the United States, staffed by U.S. citizens, and which comply with rigorous U.S. government security requirements.  This white paper explains what each service offers and how to schedule your cloud migration.

Feb 21, 2015

New White Paper// Moving Your Association to the Microsoft Cloud

​InfoStrat released a white paper on how to choose which Microsoft cloud services are best for your organization. Learn how to prioritize and schedule your cloud migration.

Nov 13, 2014

PortVue videos released // Portal for Dynamics CRM

InfoStrat released overview and demo videos for PortVue. InfoStrat's PortVue Portal for Dynamics CRM delivers connectivity to Microsoft CRM and other back-end systems via a platform neutral and browser-neutral implementation, fully driven by configuration.  PortVue is configured from within Dynamics CRM without writing code.


Aug 27, 2014

New White Paper// Dynamics CRM BPF

InfoStrat released a white paper on business process flows in Dynamics CRM 2013. This white paper explains how to extend workflows and use the tools of Dynamics CRM for managing more complex processes. It demonstrates how multiple Business Process Flows can be programmatically manipulated to implement complex visual processes and coordinate them with background processes.


Aug 25, 2014

Azure for Government // InfoStrat and the Cloud

InfoStrat has been selected to participate in the Microsoft Government Cloud Preview Program.  Windows Azure provides government agencies with scalable, durable cloud storage, backup, and recovery solutions for any data, big and small.  According to James Townsend, president of InfoStrat, “Government agencies are looking for cloud options to reduce the cost and maintenance burden of their computing infrastructure.  Microsoft Azure is a flexible and proven cloud platform for Microsoft and non-Microsoft environments."

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