Mobile Field Inspection
Field inspection enforces compliance with government health and safety regulations, and is required by a large number of federal, state and local agencies ranging from agriculture to nuclear energy, mining, pharmaceuticals, and nuisance abatement. Dynamics 365 (formerly CRM) for Mobile Field Inspection extends the capabilities of the Dynamics 365 case management platform by providing simplified interfaces and connectivity solutions for mobile devices appropriate for conducting field operations.
Image capture: Inspectors in the field can use a single device to enter case information as well as capture images to assist with the inspection. An external device such as a camera that must be synced with records in the database is no longer required. Using Windows Tablets, iPads or Android devices with built-in cameras, these images are stored automatically with the case information. Inspectors can capture condition reports and photos.
Speech to Text: The Field Inspection Solution has the capability of integrating with a mobile device to capture audio recordings. The audio recordings are then transcribed to text automatically, thus eliminating the need for additional data entry by the inspector upon returning to the office.
Geographic Information Systems: Microsoft Mobile Field Inspection uses maps such as Bing Maps to show inspection sites and provide driving directions. This Field Inspection Solution displays inspections by location with turn-by-turn directions and aerial views of the property. GPS: Using a built-in or external GPS device, the Field Inspection Solution captures the Inspector’s location for inspection activities.
Service Oriented Architecture for Integration: Dynamics 365 offers an open, industry standards-based platform based on web services. The service-oriented architecture (SOA) supports inter-operability with other systems.
Integration with the Microsoft Platform: Solutions built with Microsoft Dynamics 365 are intuitive and easy to use because the software works with the tools users are familiar with, such as Microsoft Office Outlook®, Microsoft Office Word, Microsoft Office Excel®, and Office SharePoint Server. Office Outlook helps navigate the data and compiles information, such as e-mail, into a structured process. Office SharePoint Server is often used for document management and collaboration integration. For instance, the Outlook client displays Dynamics CRM data in Outlook and allows emails, appointments and contacts to be associated with relevant case data. Microsoft Lync integrates with Dynamics 365 to allow real time collaboration among users, and SharePoint integration allows document management, including version control. Dynamics 365 uses Microsoft SQL Server as its data repository.