Using Power Virtual Agent Bots with Microsoft Portal

Custom Hyperlinks in Dynamics 365 Portals via JavaScript

Azure AI - Machine Learning helps to automate spam detection in email to case process using text classification

update dynamics 365 CRM record using data import wizard

Why bother? Dynamics 365 forms do not support camera controls, and only allows a single image associated with a record. The only way to associate images with...

Are you getting a code such as 1000000001, 100000004, or 1000000006 from the option set field data in Power BI when querying Dynamics 365? That's because the...

Recently, a customer identified a need for custom navigation in the Dynamics Portal to allow end users to apply for state programs using an application proc...

You imported thousands of records into Dynamics 365 based on your customer’s needs and goals, and data provided. Since then, the customer has created activit...

We are all familiar with Business Process Flows (BPF) in Dynamics 365 – they’ve been around for a while. The set of chevrons at the top of the single record ...

Recently, a Dynamics CRM 2016 client wanted their custom HTML web resource to have the look and feel of one of their websites. The website in question was us...

Recently, a customer set forth an initiative to "clean up" the entity ribbons in their Dynamics CRM 2016 instance. By this, they meant that a lot of buttons ...

Did you get an Access Denied message while publishing a solution? The problem is likely the Async service account. If the service account does not have ful...

Your Outlook on the web looks like this - no "D" icon on the top right when an email is selected. Follow the steps below to start tracking in Microsoft Dynam...

Follow the steps below to customize your Microsoft Dynamics 365 navigation menu. Go to settings/customizations. Find the name under Entities (Display Name), ...

Issue You need to turn CAPTCHA on for an anonymous form in the Dynamics Portal. Background You are receiving a LOT of SPAM because your Portal form is open t...