Information Strategies has published a white paper comparing Microsoft Dynamics CRM and SharePoint as development platforms.
Our clients have asked for advice on when to use SharePoint and when to use Dynamics CRM, and the difference in functionality offered by these platforms.
This white paper, written for business decision makers and developers, addresses the role that Microsoft Dynamics CRM and SharePoint can play in creating customized line of business (LOB) applications.
Dynamics CRM is more than customer relationship management; it is a sophisticated tool for developing line of business applications which provides a rich data model, security scheme, an elegant and familiar user interface, workflow, offline synchronization with Outlook, and end user tools for queries and reports. It lends itself to structured business data and to centralized, standardized implementations.
SharePoint’s strengths are web content management, document management, a portal framework and a search engine. SharePoint is Microsoft’s top offering for building a web site or intranet. It is designed to work with unstructured data such as web content and documents, and lends itself to decentralized administration.
Duplicating the functionality of Dynamics CRM in SharePoint would be a Herculean task. For business solutions which call for a centralized, relational database with a sophisticated security model, Dynamics CRM is a better solution than SharePoint alone. Extensive and cumbersome custom development and workarounds are needed in SharePoint to get close to Dynamics CRM out of the box.
Download the white paper or download MP3 audio to hear the author read the paper to learn more.