Information Strategies has published a white paper on using Microsoft Dynamics CRM as a development platform.
Microsoft Dynamics CRM offers much more than simply Customer Relationship Management, it provides a powerful application development platform for building solutions for virtually any organizational need while significantly reducing technical risk, cost, and implementation time compared to traditional custom application development.
This white paper, written for business decision makers, addresses the challenges of application development and the role that Microsoft CRM can play in creating customized line of business (LOB) applications.
Building on the foundation of Microsoft CRM avoids many of the common pitfalls of custom application development. It gives users a starting point for functional requirements, contains a rich data model, handles many common low level programming tasks, and provides advanced functionality such as offline replication and integration with Microsoft Office.
Microsoft Dynamics CRM can be easily integrated with other elements of the Microsoft platform and to other products and technologies such as document management and business intelligence. Microsoft Dynamics CRM can effectively function as the primary interface to information in your organization.
Download here: Microsoft CRM White Paper